Cyclestore reviewProducts, prices, shipping and returns

What Cyclestore sells

Cyclestore sells a full range of cycling products. Its bike catalogue covers mountain bikes, road bikes, gravel and cyclocross bikes, electric bikes, hybrid bikes, kids bikes and frames and framesets from brands including Giant, Specialized, Liv, Merida, Kona and Basso. It stocks cycling clothing and shoes — jerseys, shorts and bibs, jackets and gilets, gloves and shoes from brands such as 100%, ASSOS, Endura, Fizik, Fox, Leatt, Mavic, POC, Shimano and Specialized. Its component range includes drivetrains, groupsets, brakes, suspension forks, handlebars, saddles, pedals, headsets and power meters, alongside wheels, tyres, tubes and tubeless accessories. It also sells protection such as helmets, eyewear, body armour and knee and shin pads, and an outdoor range of clothing, backpacks, sleeping bags, tents and shelters from brands including CamelBak, Exped, Lowe Alpine, Ortlieb and Rab.

Cyclestore prices

Cyclestore’s catalogue covers a wide price range. A sample of 100 products read from the store’s public product list shows prices running from 4.20 GBP to 359932.42 GBP, with a middle price of 89.90 GBP. Individual items in that sample include a Shimano 7/8-speed connecting pin pack of 3 at 4.49 GBP, a Renthal Padded Cell Chainstay Protector at 8.95 GBP, a Giant Short Sleeve T-Shirt Est 1972 at 9.50 GBP, a Topeak Ninja Master Road Box at 22.99 GBP, a Lifeventure Ultralight DryBag Multipack (1L, 2L, 5L) at 28.49 GBP, a Fox Main Collect Goggle in Blue at 31.99 GBP, a Camelbak Circuit Run Vest 50oz at 71.99 GBP, a Fox Rampage 5050 helmet at 209.99 GBP and a FOX Ranger Ls Jersey at 49.99 GBP. Cyclestore states that it offers fantastic value at every range of the market, from commuter bikes to international racing bikes.

Cyclestore shipping

Cyclestore ships free on orders over £39.99 via Royal Mail Tracked, with an estimated delivery time of 2–3 working days from dispatch. Orders under £39.99 cost £4.99 for the same Royal Mail Tracked service. Express delivery is free on orders of £60 and over via Royal Mail Tracked 24hr or Parcel Force 24hr, with next working day delivery from dispatch, while express on orders under £60 costs £6.99. Bikes ship free via Parcel Force 48hr Signed For, with delivery in 2 working days from dispatch. Cyclestore notes that some areas of the UK, including the Highlands, Islands and other remote postcodes, may carry a courier surcharge for larger orders, typically ranging from £10–£25 depending on location, and it will always contact the customer before applying any additional charge. Delivery timeframes apply from the point of dispatch rather than from the point of ordering, and items sourced from different suppliers may be dispatched in separate consignments at no additional delivery charge.

Cyclestore returns

Cyclestore offers a 30-day returns policy from the date of delivery, and items returned unused and in their original packaging qualify for a full refund. To return an order placed on the current website, the customer logs in to their Cyclestore account, opens the relevant order, chooses Request return, selects the item or items and states whether they would like a refund, exchange or replacement; Cyclestore then reviews the request and emails the return instructions and address. Orders placed before 29 June 2026 on the previous website keep their 365-day returns policy and use a printable returns form. Return postage is covered by the customer unless the return is due to Cyclestore’s error — a damaged, defective or wrong item — in which case standard postage costs are refunded. Each returned item must be in its original packaging with manufacturers’ labels attached, and shoes and helmets must not be returned in their shoe or helmet box as a postage box. Once Cyclestore receives a return, it is inspected and processed within 72 hours, and refunds are issued to the original payment method within 1–2 working days of processing.

Discounts and offers at Cyclestore

Cyclestore offers 10% Accessories Credit on selected bikes, letting customers earn 10% of the price towards kit, applied automatically at checkout. Free standard shipping applies on orders of £39.99 and over, and free express shipping on orders of £60 and over. Bikes themselves ship free via Parcel Force 48hr Signed For.

Good to know about Cyclestore

Cyclestore dates back to 1992 as a bricks-and-mortar shop, The Cycle Centre in Congleton, and launched its online store in 2004. The brand states that it is built on four principles: keeping things simple, customer service, affordability and products you can trust. Its staff are described as experts in cycling who are familiar with riding at all levels, and it sources products only from brands and suppliers it trusts, all of which must offer backups, spares or warranties even years after purchase. Bikes are checked and set up before leaving the store, though most require assembly of the front wheel, handlebars, pedals and seatpost on arrival. Cyclestore holds a Google rating of 4.7 out of 5 from 320+ reviews.

What was read

These pages of Cyclestore’s own website, on 18 October 2026:

• Home page
• Shipping policy
• Returns policy
• About page
• Product list

This page sets out what Cyclestore offers, from what it publishes about itself. No product was bought or tested.