JOOLA reviewProducts, prices, shipping and returns

What JOOLA sells

JOOLA sells pickleball paddles in shapes including Perseus, Hyperion, Scorpeus, Agassi, Kosmos, Magnus and Radius, and in series including POWER FX, Pro V, Pro IV, 3S, Gen 1 and Vision. Its table tennis range covers tables, blades, rubbers, rackets, balls, nets, accessories and robots. The store also carries apparel for men, women and unisex, footwear, bags and covers, headwear, paddle accessories, pickleball nets, balls and caddies, water bottles and eyewear.

JOOLA prices

JOOLA lists pickleball paddles from $20.95 for the Agassi Champion 12mm and Graf Champion 12mm paddles up to $299.95 for the Agassi Pro V and Graf Pro V paddles. The Perseus, Hyperion, Scorpeus and Agassi Pro IV paddles are listed at $149.95 on sale, against original prices of $229.95 or $249.95. A sample of 100 products from the store’s public product list runs from $2.48 to $749.95, with a middle price of $39.95.

JOOLA shipping

JOOLA ships free on retail orders over $100 within the continental USA, excluding discounts, taxes and handling fees. Standard shipping uses carriers such as USPS, FedEx or UPS, with an estimated 5-8 business days from the date of shipment, and orders need 1-3 business days of processing and handling. Table tennis tables, pro pickleball nets and other oversized orders are delivered curbside by freight carriers, and JOOLA does not ship oversized orders to Hawaii, Alaska, Puerto Rico or Guam. JOOLA ships to all 50 US states.

JOOLA returns

JOOLA allows returns and exchanges within 30 calendar days of the date of purchase for items bought directly from JOOLA. Items must be new, unused and in their original packaging, with paddles still sealed over the grip handle and apparel tags attached. Returns need a Return Merchandise Authorization number from Customer Service, and customers pay return shipping unless the return is the result of a JOOLA error or defect. Refunds are issued to the original payment method within 7-10 business days once the returned items are received and inspected.

Discounts and offers at JOOLA

JOOLA marks a selection of paddles as sale items, with the Perseus, Hyperion, Scorpeus and Agassi Pro IV paddles listed at $149.95 against original prices of $229.95 or $249.95. The store also has an Outlet section. JOOLA offers free standard shipping within the continental USA on retail orders over $100.

Good to know about JOOLA

JOOLA works in close partnership with Andre Agassi and Steffi Graf on a line of pickleball products, and its Agassi Pro series is designed for competitors. JOOLA launched pickleball in 2022 and sponsors World Pickleball player Ben Johns, and it was the official table tennis sponsor of the 1996, 2000 and 2004 summer Olympic games. NFC chip-enabled paddles can be registered through the JOOLA Infinity app, which extends the warranty from six months to 12 months when registration happens within 14 days of purchase. The app also offers a 30-day free trial of its Premium version, after which the subscription costs $19.99 per month.

What was read

These pages of JOOLA’s own website, on 9 October 2026:

• Home page
• Shipping policy
• Returns policy
• About page
• Questions and answers
• Product list

This page sets out what JOOLA offers, from what it publishes about itself. No product was bought or tested.