Find & Compare Electric-fireplace.co.ukReviews and pricing, compared with 190 other home and kitchen shops

What Electric-fireplace.co.uk sells

Electric-fireplace.co.uk sells electric fireplaces and water vapour fireplaces. The site lists wall-hanging, on wall, in wall, floating, vertical, white wall-mounted electric fireplace, freestanding, mantel, corner freestanding, electric wood-burning stove, freestanding insert, 1-sided insert, 2-sided see-through, 2-sided corner, 3-sided room divider, 3-sided panoramic, drop-down insert, media wall, TV stand, media wall kit, Opti-myst, wall-mounted water vapour fireplace, freestanding water vapour fireplace, built-in water vapour fireplace, water vapour burner fire, water vapour fire basket, and Opti-myst accessories. The site also lists spare parts and decoration items. The collection includes fireplaces by size, such as 40-inch, 50-inch, 55-inch, 60-inch, 65-inch, 75-inch, and 85-inch electric fireplaces, plus TV stands and media wall kits. The site states that it has over 1,000 models in stock and over 1,000 products in its collection, and that it is one of UK’s leading experts in electric fireplaces. The site also lists brands such as Artiflame, British Fires, Dimplex, Emotion Flame, Faber, Flamerite Fires, Foco Fires, Glow Fire, Magic Fire, Napoleon, Planika, ScandiFlames Electric, Tagu, Trimline Fires, and Westbo of Sweden. The site offers categories by colour, finish, shape and size, flame effect, and placement, and it offers guides and brand exploration pages.

Electric-fireplace.co.uk prices

The site shows some products as Contact for Price, and the British Fires New Forest 1600 and 1200 built-in electric fireplaces are listed with Contact for Price and an ADD TO CART option. The site states that it has a price guarantee and that it matches the lowest online price. The sources do not give a general price range or a list price for any product.

Electric-fireplace.co.uk shipping

Electric-fireplace.co.uk offers free UK delivery on orders above £99. Orders less than £99 are charged a shipping fee of £9. Most orders placed before 3pm will be shipped the same day. The site uses Parcelforce, UPS, and Dachser as shipping companies, and it reserves the right to change courier if a parcel is too large for the chosen courier. Delivery UK mainland options include UPS next day, UPS Express next day before 10:00, and Palletforce pallet 1-2 days. The site states that normal lead time is 1-2 business days, and that stocked items ordered before 3pm on a business day are usually shipped the same day. Some fireplaces require pallet shipping and this is not always possible with same-day shipping. Non-inventory products usually take around 10-14 business days to deliver. Tracking information is automatically sent by email once an order is completed and packed. For Ireland, delivery is 4-5 days and the delivery charge is £19, with orders shipped without any custom fees from a European warehouse in Denmark. The site does not deliver bioethanol fuel to Ireland. For the Isle of Man, Jersey, and Guernsey, delivery is 4-5 days, and international orders are shipped free of VAT with a delivery charge of £89. The site does not deliver bioethanol fuel to Islands and Ireland. The site states that it ships to 14 different countries.

Electric-fireplace.co.uk returns

Electric-fireplace.co.uk states that customers can return items if they wish, and that the process begins with filling in a return form. The form asks for the return reason, which can be an exchange, complaint, or another issue, and the cause can be a wrong product, product not as expected, regretted purchase, transport damage, production error, or other. The site states that if a product arrives damaged, the customer must contact customer service as soon as possible and no later than 48 hours after receiving the item, and that if the customer does not contact support about freight damage within that time, the site is in no way obligated to refund and/or replace the damaged product. The site states that upon return, the customer is responsible for the risk of accidental treatment or deterioration during return transport, and that Electric-fireplace is under no obligation to reimburse additional costs associated with a customer choosing a more expensive delivery method than standard delivery. The customer has full responsibility for returned goods until they are physically returned to Electric-fireplace, and the customer should always get a track and trace number for the package.

Discounts and offers at Electric-fireplace.co.uk

The sources state that Electric-fireplace.co.uk has a sale section on its home page, and that it offers a price guarantee by matching the lowest online price.

Good to know about Electric-fireplace.co.uk

Electric-fireplace.co.uk was originally started in Aalborg, Denmark in 2010, founded by the brothers Casper W. Lanng and Christoffer L. Mortensen. The site operates across 14 different countries and has showrooms in Aalborg, Copenhagen, and Greenwich, London. The Greenwich showroom opened in the fall of 2022 and features built-in media wall bioethanol fireplaces, freestanding, ceiling hanging fires, and more. The site states that its staff provide good and qualified help and advice, and that it can provide extra materials such as pictures or videos of desired fireplaces if the customer cannot visit a showroom. The site offers a virtual tour of the showroom or bookable online video meetings, and there is no need to book an appointment to visit the showroom. The site states that it has been awarded the Danish Gazelle award from Børsen for fast-growing businesses that have at least doubled their revenue over a four year period. The site offers guides, brand exploration, and contact options including phone, email, and live chat. The site states that it has over 14 years of experience in fireplaces and that it provides secure shipping for every order.

What was read

These pages of Electric-fireplace.co.uk’s own website, on 31 October 2026:

• Home page
• Shipping policy
• Returns policy
• About page
• Questions and answers

This page sets out what Electric-fireplace.co.uk offers, from what it publishes about itself. No product was bought or tested.