Element Brooklyn reviewProducts, prices, shipping and returns

What Element Brooklyn sells

Element Brooklyn sells refill-first essentials for home and body. Its body care range includes hand soaps in scents such as Mandarin Crush, Genovese, Kiso Forest, Pumice Stone and Wild Pear, plus hand and body creams such as Desert Bloom. Its home fragrance range includes candle refills such as In Full Bloom and Tea in the Sahara, candles and diffusers in scents such as Campfire Stereo, Dusk in Eden, Inner Circle, Jardín Azteca, Reading Room, Whispering Pine and Wicked Ficus. The range also covers hair care, cleaning accessories, gifts and sets such as the Hair Care Power Couple Bundle, the Commodore Starter Set, the Day & Night Scentscape and the Counter Culture Kitchen Set, as well as a Fragrance Discovery Set and a gift card. The brand’s catalogue lists 73 products, with prices running from $9 to $150 and a middle price of $32.

Element Brooklyn prices

Element Brooklyn prices its refills from $20 for a candle refill such as In Full Bloom or Tea in the Sahara, to $22 for hand soaps such as Genovese, Kiso Forest and Pumice Stone, $26 for the Desert Bloom Hand & Body Cream and $27 for hand soaps such as Mandarin Crush and Wild Pear. Sets cost more: the Commodore Starter Set is $37, the Hair Care Power Couple Bundle is $61, the Counter Culture Kitchen Set is $62 and the Day & Night Scentscape is $68. The brand states that its refills cost less because they focus on quality ingredients, less waste and real value rather than branding and packaging.

Element Brooklyn shipping

Element Brooklyn ships to the United States, the United Kingdom and Australia. In the United States, standard shipping is free on orders of $50 or more and costs $5.90 on orders under $50, dispatched within 1–2 business days with delivery in 2–8 business days. Priority shipping costs $9.90 on all orders, dispatched the same business day if ordered by 1:30pm ET, with delivery in 1–2 business days. Same-day delivery is available in New York City, covering Brooklyn, the Bronx, Queens and Manhattan, Monday to Friday for orders placed by 1:30pm ET; it is free on orders of $80 or more and costs $7.90 on orders under $80, plus $1.70 for Manhattan deliveries below 60th Street. In the United Kingdom, standard shipping is free on orders of £50 or more and costs £4.90 on orders under £50, with delivery in 3–4 business days; priority costs £9.90. In Australia, standard shipping is free on orders of A$50 or more and costs A$7.90 on orders under A$50, with delivery in 3–6 business days; priority costs A$12.90. The brand does not currently ship to other countries.

Element Brooklyn returns

Element Brooklyn accepts returns within 90 days of delivery, for any reason, for a full refund or an exchange for a different fragrance. To start a return, sign in to your account, open the order and choose Get Help / Start a Return; for orders delivered in the US, UK and Australia the brand emails a free return label and instructions. Items sent back without a return request cannot be accepted. Made-to-order and custom-engraved items, such as custom-engraved candle vessels, are final sale and cannot be returned or exchanged, though the brand will replace or refund them if they arrive damaged or faulty. Refunds go back to the original payment method, and the brand asks customers to allow 5–10 business days for their bank to show them.

Discounts and offers at Element Brooklyn

Element Brooklyn offers free standard shipping on orders of $50 or more in the United States, £50 or more in the United Kingdom and A$50 or more in Australia. In New York City, same-day delivery is free on orders of $80 or more. The brand also offers bundle pricing: the Hair Care Power Couple Bundle is listed at $61, marked down from a regular price of $72, a saving of 15%.

Good to know about Element Brooklyn

Element Brooklyn makes all its soaps and creams in New York, and its candles are hand-poured in its Bushwick factory. The brand states that it does not use sulfates, phthalates or other harmful ingredients. It is certified cruelty-free by the Leaping Bunny Program, donates 1% of its revenue to the Ocean Conservancy through 1% For the Planet, and in partnership with rePurpose Global removes twice as much plastic from the environment as it uses. All products are refill-first: customers buy a soap dispenser or candle jar once and reuse it. The brand also supplies bulk soap in 15-gallon refillable drums as part of a closed-loop system with zero plastic waste, and its products are available at bring-your-own-container refill bars around the US. A Fragrance Quiz on the site helps customers choose a scent, and the brand offers a Scent Society and bulk orders.

What was read

These pages of Element Brooklyn’s own website, on 9 October 2026:

• Home page
• Shipping policy
• Returns policy
• About page
• Questions and answers
• Product list

This page sets out what Element Brooklyn offers, from what it publishes about itself. No product was bought or tested.