Find & Compare KiehlsReviews and pricing, compared with 221 other beauty shops

Kiehls sells apothecary skincare, body, and hair care products, offering complimentary ground shipping on domestic orders over $50.

Kiehls is an apothecary skincare, hair care, and body care brand founded in 1851. The brand provides targeted formulas for skin concerns such as dryness, acne, aging, and sensitivity for both women and men. Kiehls serves shoppers who seek daily cleansing, hydrating, sun care, and grooming products online and through retail stores.

What stands out

  • Complimentary ground shipping on online orders of $50 or more
  • Choice of 3 complimentary product samples with each order at checkout
  • Formulas available across skincare, body care, hair care, and men's grooming
  • Self-service order cancellation window within 30 minutes of purchase

How Kiehls compares

Its terms beside those of the 222 beauty shops read on this site so far. Every figure is taken from that shop's own pages.

ShopReturns windowFree shipping fromPrices seen
Live Bearded365 days$50$3 to $109
Norfolk Natural Living365 days£50£5 to £250
8 Sheep Organics100 days–$4 to $110
World of Cosmetics30 days£15£4.99 to £40
Wowangel30 days$80$31 to $916
Zlike Hair30 days–$82.35 to $739.52
L'ange Hair––$10 to $299
Lilac St.–$65$4 to $200
Make Waves––£7 to £21
Kiehls–$50$14 to $98

All 222 beauty shops

Where the facts about Kiehls come from

Each source is named, with the day it was read, so that you can check it yourself.

  • Its own website kiehls.com, read on 24 Oct 2026.
  • Domain registry kiehls.com has been registered since 28 April 1998. See the record
  • Internet Archive Its oldest saved copy of the site that names Kiehls is from 4 April 2001. Open that copy
  • Shops of the same kind Its terms are set beside those of 221 other shops above. See the comparison

Public records looked up on 4 Nov 2026.

Is something on this page wrong or out of date?

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Kiehls: 7 products in 22 secondsA reel ZTrun put together from Kiehls's own product pictures.

What Kiehls sells

Kiehls offers apothecary skincare, body care, and hair care products with prices starting from 14 USD. The skincare catalogue features moisturizers, cleansers, scrubs, serums, treatments, eye creams, face masks, toners, sunscreens, face oils, and lip care. Formulations in the Ultra Collection include the Ultra Facial Cream with Squalane, Ultra Facial Barrier-Hydrating Cleanser, Ultra Facial Advanced Repair Barrier Cream, and Ultra Facial Overnight Cream Mask with 10.5% Squalane. For body and hair routines, Kiehls provides body washes, body lotions, hand salves, shampoos, conditioners, and hair styling formulas. Kiehls also manufactures dedicated men’s grooming products, including the Ultimate Brushless Shave Cream, face moisturizers, cleansers, and beard grooming items.

Kiehls prices

Kiehls product prices range from 14 USD for individual grooming items up to 115 USD for large-format face creams. Cleansers such as the Ultra Facial Cleanser cost 26 USD, while the Ultra Facial Barrier-Hydrating Cleanser is listed at 29 USD. Daily moisturizers like the Ultra Facial Cream with Sunscreen SPF 30 cost 39 USD, and the Ultra Facial Advanced Repair Barrier Cream is priced at 48 USD. Serums and specialized treatments range between 22 USD for the Better Screen Miner-all UV Serum and 78 USD for the 1cc CollaShot Plumping Serum. Multi-piece collections and bundles are also available, such as the Holiday Home & Away Hydration Gift Set for 72 USD and the Ultra Facial Refill & Rejoice Gift Set for 87 USD.

Kiehls shipping

Kiehls ships free on orders over $50 with complimentary standard ground delivery. For orders below $50, standard ground shipping costs $8.00. Standard ground deliveries generally take 3 to 6 business days after an initial 1 to 4 days of processing. Orders shipping to Alaska, Hawaii, the US Virgin Islands, PO Boxes, and APO or FPO addresses require 10 to 14 business days for delivery. Deliveries placed on kiehls.com are restricted to United States addresses, United States territories, and military addresses, with no shipping to Puerto Rico or other international destinations.

Kiehls returns

Kiehls charges an $8 processing fee for returns sent back by mail. Customers can initiate a return online to generate a prepaid shipping label before dispatching the parcel. After Kiehls receives the returned package, return processing requires 1 to 2 business days to complete, followed by 3 to 5 business days for the credit to post to the original payment method. Final sale merchandise, promotional gift items, engraved items, and e-gift cards are not eligible for return. In-store purchases must be returned directly to the original point of purchase.

Discounts and offers at Kiehls

Kiehls provides 3 complimentary product samples of the shopper’s choice with every purchase completed at checkout. Standard ground shipping is free on every order valued at $50 or more. The website also features bundle values, such as refill options for the Ultra Facial Cream with Squalane priced at $78 for an indicated $117 value. In addition, Kiehls maintains a Last Chance Skincare section featuring discontinued and final sale selections.

Good to know about Kiehls

Kiehls allows shoppers to cancel an online order within 30 minutes of order placement. Once this 30-minute window has passed, orders cannot be changed or modified by customer support. Orders are processed Monday through Friday, and orders submitted after 12:00 PM EST Monday through Thursday, or after 11:00 AM EST on Friday, begin processing on the following business day. Kiehls accepts payment by Visa, MasterCard, American Express, Discover, debit cards with a Visa or MasterCard logo, PayPal, and China Union Pay.

What was read

These pages of Kiehls’s own website, on 24 October 2026:

This page sets out what Kiehls offers, from what it publishes about itself. No product was bought or tested.

In the words of Kiehls

We are currently offering complimentary ground shipping on all orders $50+.

Kiehls, Shipping policy

There is an $8 processing fee for returns via mail.

Kiehls, Shipping policy

Once you submit your order on Kiehl’s you can cancel your order within 30 minutes by visiting your account's order history section .

Kiehls, Shipping policy

Additionally, enjoy three free samples of your choice with purchase at checkout!

Kiehls, Questions and answers

Short answers

Is Kiehls a legitimate shop?

Public records show a shop with a history: kiehls.com has been registered since 28 April 1998, and the Internet Archive has saved copies of the site that name Kiehls since 4 April 2001. Its own pages set out its delivery and returns terms; ZTrun read them on 24 Oct 2026.

What does shipping cost at Kiehls and when is it free?

Kiehls provides complimentary ground shipping on all orders of $50 or more. Standard ground shipping on orders under $50 costs $8.00.

How much does Kiehls charge for mail returns?

Kiehls deducts an $8 processing fee from the order credit for returns processed by mail.

Which payment methods does Kiehls accept?

Kiehls accepts major credit cards including Visa, MasterCard, American Express, and Discover, debit cards with Visa or MasterCard logos, PayPal, and China Union Pay.

Does Kiehls ship internationally from its United States website?

Kiehls does not ship outside the United States from kiehls.com, excluding Puerto Rico and permitting only APO/FPO addresses and U.S. territories.

How long do Kiehls returns take to process?

Kiehls requires 1 to 2 business days to process a returned package upon receipt, and 3 to 5 business days for the refund to post to the account.

How quickly can an order be cancelled at Kiehls?

Kiehls allows customers to cancel an order within 30 minutes of submission through the online account order history.

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