Norfolk Natural Living reviewProducts, prices, shipping and returns

What Norfolk Natural Living sells

Norfolk Natural Living sells natural perfume, home scent products, cleaning products, and bath, body and wellbeing products. The home scent range includes candles, diffusers, room sprays and refills. The cleaning and pet range covers laundry, cleaning, pet care, plant care and wool and cashmere care products. The bath and body range includes hand care, deodorants, hair and body products, and bath and shower products, while the wellbeing range includes magnesium body mist, sleep products, yoga products, aromatherapy and pure essential oils. The perfume range includes eau de parfum, discovery sets, perfume layering and a perfume subscription. Gift sets and gift vouchers are also available.

Norfolk Natural Living prices

Norfolk Natural Living prices run from 5 GBP to 250 GBP across its product range. The middle price in the catalogue sample is 29.50 GBP. Individual products include parfum at 20 GBP, a present scenting mist at 12 GBP, a votive candle at 17.50 GBP, and a festive cleaning set at 40 GBP. Signature perfume layering sets are priced at 59 GBP, and both the monthly mystery subscription box and the seasonal perfume subscription are 75 GBP. Gift hampers and gifts over £100 are offered in the gift section.

Norfolk Natural Living shipping

Norfolk Natural Living ships free on orders over £50 within the UK. Orders over £50 in the UK mainland arrive free of charge within 2 to 5 business days. Orders under £50 cost £5.95 for delivery within the same 2 to 5 business day timeframe. The same rates apply to Northern Ireland. Norfolk Natural Living currently offers delivery within the UK only. For customers in the US, the products are available through the stockists Asher & Rye and Hampton Court. Orders are mainly shipped with DPD, and a tracking number is sent by email once an order is dispatched.

Norfolk Natural Living returns

Norfolk Natural Living offers free returns on all orders. Buyers have 365 days from when an item arrives to return it, provided it is unused and in its original condition and packaging. Returns are arranged by emailing the brand, which sends an online form so the item can be dropped at a DPD collection point nearest to the buyer for free. Refunds are processed to the original payment method within 14 days of the return being received and checked, or store credit can be issued instantly. Exchanges for an alternative scent or product can also be arranged. The brand’s customer service hours are Monday to Friday, 8 am to 4 pm UK time.

Discounts and offers at Norfolk Natural Living

Norfolk Natural Living offers free UK shipping on orders over £50. The brand runs a perfume subscription and monthly mystery boxes, both priced at 75 GBP in the current product list. Discovery sets, including 2ml parfum samples and mini discovery sets of four 2ml fragrances, offer a lower-priced way to explore the perfume range. Refills are available across home care, body care and home scent as a way to reduce waste. The site also lists products by price bands, including under £20, under £50, under £100 and gifts over £100.

Good to know about Norfolk Natural Living

Every Norfolk Natural Living blend is handcrafted in small batches in the brand’s Norfolk workshop, using therapeutic grade essential oils and carefully chosen plant based ingredients. All products are biodegradable, non toxic and free from harsh chemicals such as chlorine and bleach, and the brand does not use parabens, phthalates or artificial colours. All products are vegan and never tested on animals. The brand has its own shops in Holt, Wells-next-the-Sea, Woodbridge, Aldeburgh, Southwold, Norwich, Cambridge, and on Columbia Road and Lamb’s Conduit Street in London, and its products are also stocked by local stockists across the UK. Gift messages are handwritten on notecards at checkout, and parcels are presented without prices shown on the order slip.

What was read

These pages of Norfolk Natural Living’s own website, on 15 October 2026:

• Home page
• Shipping policy
• Returns policy
• About page
• Questions and answers
• Product list

This page sets out what Norfolk Natural Living offers, from what it publishes about itself. No product was bought or tested.