Patisserie Valerie reviewProducts, prices, shipping and returns

What Patisserie Valerie sells

Patisserie Valerie sells lovingly handmade cakes and gateaux for home delivery. The range includes birthday cakes, wedding cakes, anniversary cakes, christening cakes, baby shower cakes, engagement cakes, kids cakes and everyday cakes, with collections such as Tiramisu Cake, Toffee Apple Cake, Black Forest Cakes, Lemon Cakes, Lambeth Cake and Vintage Heart Cake. By diet, it lists vegetarian cakes, plant based (vegan) cakes, alcohol free cakes and halal friendly cakes. Sweet gifting lines include macarons, cupcakes, brownies, cake bites, afternoon tea gift boxes, letterbox gifts, biscuit tins, advent calendars, candles, cake toppers, party packs and gift cards. The brand also sells a Mini Prosecco Bottle 20cl. Its catalogue spans over 200 cakes and sweet gifting options.

Patisserie Valerie prices

Patisserie Valerie’s prices run from £3.50 to £364.95 across its public product list, with a middle price of £124.95. On the home page, a Macarons Selection Gift Box is £14.95 (reduced from £24.95), a Luxury Mixed Flavours Macarons Gift Box of 12 is £14.95 (reduced from £21.95), New Handcrafted Cupcakes are £15.95, a Classic Afternoon Tea Gift Box is £18.95, Chocolate Fudge Brownies are £19.95, a Cake Bites Gift Box is £21.95, a Luxury Brownie Selection Box is £23.95, Dubai-Style Chocolate & Pistachio Bites are £24.95, a Toffee Apple Celebration Cake is £34.95, a Tiramisu Cake is £39.95, a Vintage Heart Cake is £42.95 and a Mini Prosecco Bottle 20cl is £7.95. The site also groups products under Cakes Under £30, Cakes Under £40, Gifts Under £20, Gifts Under £30 and Gifts Under £50.

Patisserie Valerie shipping

Patisserie Valerie ships free on orders over £65 on weekdays. Its DPD delivery rates for UK Mainland are: Next Day Delivery £10.95 (weekday) or £14.95 (weekend); Nominated Day Delivery £7.95 (weekday) or £14.95 (weekend); Pre-12pm Delivery £22.95 (weekday or weekend); and Free Weekday Delivery on orders over £65 (Tues-Fri, excluding weekends). Next-day orders can be placed by 4pm on weekdays or 2pm on Saturdays, with no Monday deliveries. Letterbox Gifts, including brownies, cake bites and macarons, are sent via Royal Mail on a 24-48-hour service at £3.95 for standard nominated day delivery, £5.95 for next day weekday delivery and £8.95 for next day weekend delivery. The home delivery service operates Tuesday to Sunday to most UK postcodes, excluding the Highlands, Isle of Man, Isle of Wight and Ireland, and deliveries require a signature.

Patisserie Valerie returns

Patisserie Valerie accepts returns of non-perishable ‘dry’ goods only, within a cooling-off period of 30 calendar days in the UK and 14 calendar days in the EU. Buyers must notify the brand within 24 hours of delivery and return the items in their original condition within 7 days, at their own cost. Fresh or frozen products, such as cakes and desserts, cannot be returned. If an order arrives incomplete, incorrect, damaged or below standard, the brand asks to be told within 48 hours of receiving it, with the order number and clear photos. For faulty or damaged items, Patisserie Valerie provides a credit for future purchases or refunds the purchase price to the original payment method, with the amount reflecting the extent of the issue. Order changes and cancellations must be requested at least 2 working days before delivery for standard orders and orders with inscriptions, and by 12pm GMT the day before delivery for next-day delivery orders.

Good to know about Patisserie Valerie

Patisserie Valerie was founded in 1926 by husband-and-wife team Theo and Esther, who opened a Belgian patisserie in Soho, London, and it still handmakes its cakes and bakes to traditional standards. It serves over 100,000 online customers each year throughout the UK and Republic of Ireland. Cakes are baked, decorated and packed to order, and are kept fresh in transit with dry ice and insulated packaging designed to maintain product temperature. Deliveries are handled by DPD, with a 1-hour delivery window sent on the morning of delivery and real-time updates. Alcohol purchases require the recipient to be 18 or older, and DPD operates a Challenge 25 policy, so valid photo ID may be requested. The brand also runs a franchise programme and supplies cakes through wholesale and corporate partnerships.

What was read

These pages of Patisserie Valerie’s own website, on 9 October 2026:

• Home page
• Shipping policy
• Returns policy
• About page
• Questions and answers
• Product list

This page sets out what Patisserie Valerie offers, from what it publishes about itself. No product was bought or tested.