Skin Rocks reviewProducts, prices, shipping and returns

What Skin Rocks sells

Skin Rocks sells skincare products organised by category and skin concern. Categories include Cleanse, Tone, Serums/Treatment, Eye, Face Oil, Moisturise, Mask, Gift Sets and Merchandise. Products listed include The Hyperpigmentation Serum, The Support Mask, The Support Oil, The Light Moisturiser, The Eye Cream, Retinoid 3, The Strong Acid, The Amplifier, The Moisturiser, The Antioxidant Refill and The AM Routine. The range also includes Minis/Travel sizes, Refills, Build Your Own Bundle, Gift Cards and limited-edition seasonal minis. Skin concerns addressed include fine lines and wrinkles, hyperpigmentation, breakouts or congestion, dehydration, dullness, redness or sensitivity, texture and visible pores. The brand also offers Skin Rocks Facials, six advanced facials delivered by qualified professionals.

Skin Rocks prices

Skin Rocks prices individual products from £24 for The Mini Antioxidant to £90 for The Hyperpigmentation Serum and Retinoid 3. The Support Oil and The Support Mask are each £65, The Light Moisturiser is £59, The Eye Cream is £70, The AM Routine is £50 and The Moisturiser is £63. A catalogue sample of 72 products from the store’s public product list shows prices running from £3.53 to £250, with a middle price of £63.

Skin Rocks shipping

Skin Rocks ships free standard UK shipping on orders over £50. UK standard Royal Mail Tracked Delivery (2–4 days) costs £4, and UK Next Day Delivery costs £5 when ordered before 2pm BST. Orders placed before 2pm BST are shipped the same day; orders are not processed on Saturdays, Sundays or UK Bank Holidays. Europe standard delivery (4–6 days) costs €10, with free standard shipping on orders over €100; Europe Express (2–4 days) costs €18. US standard delivery (4–6 days) costs USD $10, with free standard shipping on orders over $100; US Express (2–4 days) costs USD $15, with free Express shipping on orders over $200. Australia and New Zealand standard delivery (4–6 days) costs AUD $25, with free standard shipping on orders over AUD $200; Express (2–4 days) costs AUD $40. Rest of World standard delivery (4–6 days) costs USD $15, with free standard shipping on orders over USD $150; Express (2–4 days) costs USD $30. All orders are sent with a tracking link and require a signature at delivery. The brand ships to a listed set of countries across the UK, Europe, the US, Australia, New Zealand and other regions, and cannot ship to PO Box addresses. Gift cards do not count toward the minimum purchase required for free shipping.

Skin Rocks returns

Skin Rocks offers a 30-day money back guarantee on anything purchased via skinrocks.com, including products that have been opened and used. Buyers have 30 days after receiving an item to request a return through the Returns Portal or via Live Chat, using their order number and email address. Return postage is deducted from the final refund except for faulty or wrong items. The brand does not currently offer exchanges; buyers request a return and make a separate purchase instead. Approved refunds are issued as store credit or to the original payment method within 7 days of the return request being reviewed.

Discounts and offers at Skin Rocks

Skin Rocks offers 15% off when customers join the mailing list. The Routine Quiz gives tailored product recommendations and 15% off when three or more products are purchased. The brand also runs a subscription programme, a Build Your Own Bundle option and an Offers section on the site.

Good to know about Skin Rocks

The brand uses colour-coded packaging so each category or step is easy to identify, and prints guidance on every pack about what customers do not need. The Hyperpigmentation Serum is clinically proven to fade dark marks, based on an independent clinical study of 53 participants using the product daily for 4 weeks. The brand operates a loyalty programme, a Skin Rocks blog, and in-clinic facials, and is stocked at Liberty and John Lewis.

What was read

These pages of Skin Rocks’s own website, on 16 October 2026:

• Home page
• Shipping policy
• Returns policy
• About page
• Questions and answers
• Product list

This page sets out what Skin Rocks offers, from what it publishes about itself. No product was bought or tested.