Briggs and Riley reviewProducts, prices, shipping and returns

What Briggs and Riley sells

Briggs and Riley sells luggage, backpacks, bags and travel accessories. Its luggage range covers carry-on luggage, checked luggage, hardside luggage, soft-sided luggage, underseat luggage, rolling garment bags, rolling duffle bags, trunk luggage and luggage sets. The backpack range includes work backpacks, travel backpacks and laptop backpacks. The bag range includes briefcases, weekender bags, duffle bags, tote bags, underseat cabin bags, crossbody bags and garment bags. Accessories include toiletry bags, travel accessories, packing cubes and personalization patches. Products are organised into collections: Baseline, Sympatico, ZDX, @work, Rhapsody and HTA.

Briggs and Riley prices

Briggs and Riley prices its products from 10 USD up to 2353 USD, with a middle price of 419 USD across its catalogue. Among its best sellers, the Essential 22" Carry-On Expandable Spinner is 729 USD, the Essential 22" 2-Wheel Expandable Carry-On is 679 USD, the Medium Expandable Spinner is 859 USD and the Large Expandable Spinner is 929 USD. The Cargo Backpack is 269 USD and the Convertible Backpack Duffle is 329 USD. A monogram fee is listed at 15 USD and a personalization patch at 15 USD.

Briggs and Riley shipping

Briggs and Riley ships free on orders over 99 USD within the continental United States. The brand uses FedEx for all online orders and offers FedEx Ground Service free for orders over 99 USD, plus FedEx Express Saver and FedEx 2 Day at additional cost, neither of which is available in Hawaii or Alaska. The free ground shipping offer is not available for Hawaii or Alaska shipments, and the brand cannot deliver to P.O. boxes or military APO/FPO addresses. Orders ship within 2 business days, with 1 additional day for orders containing personalized products. For international orders, Briggs and Riley partners with Global-e, and the country switcher shows which destinations are available. Briggs-Riley.com accepts credit cards issued by United States financial institutions.

Briggs and Riley returns

Briggs and Riley offers returns on unused merchandise within 30 days of receipt, provided the original tags are attached. International orders, repair kits and e-gift cards are not eligible for return. Return shipping is free for US customers. Refunds go to the original form of payment or as store credit once the return has been inspected and approved, and a credit takes 5–10 business days to appear depending on the bank or card provider. If a product is monogrammed, a 20 USD restock fee is deducted from the refund, and orders placed with monogram foil carry an additional 15 USD charge that is nonrefundable. Exchanges are handled by returning the original item and placing a new order.

Good to know about Briggs and Riley

Briggs and Riley covers the repair of all functional aspects of its bags for life under its Simple as That guarantee, with no receipt needed. The guarantee does not cover cosmetic wear and tear, cleaning, or the replacement of lost or stolen bags. The brand’s hardsided luggage is made from 100% virgin polycarbonate. Its CX Compression-Expansion feature is patented. Briggs and Riley also offers DIY wheel and handle repair kits and complimentary monogramming on applicable products purchased from its online store. Digital gift cards are available.

What was read

These pages of Briggs and Riley’s own website, on 24 October 2026:

• Home page
• Shipping policy
• Returns policy
• About page
• Questions and answers
• Product list

This page sets out what Briggs and Riley offers, from what it publishes about itself. No product was bought or tested.