Buff City Soap reviewProducts, prices, shipping and returns

What Buff City Soap sells

Buff City Soap sells plant-based, hand-crafted products across several categories. Its laundry range includes Laundry Soap, Laundry Soap Plus, Liquid Laundry Soap, Scent Boosters and Dryer Balls. Its home range includes Room Spray, Dish Soap, Multi-Surface Cleaner, Car Air Fresheners, Candles and Foaming Hand Soap. Its soap range includes Must Have Soap, Ultra Moisture Soap and Foaming Hand Soap. Its bath and shower range includes Body Wash, Body Scrub, Shower Steamer, Shower Oil, Bath Bomb and Epsom Salt Soak. Its face and body range includes Deodorant, Shave Bars, Body Butter, Body Lotion, Body Mist and Face Care. It also sells accessories such as Soap Dishes & Holders, Soap Sleeves, Sponges & Loofas, and sets including Laundry Sets, Soap Sets, Home Sets, Bath & Shower Sets and Mini Sets. Customers can Pick Your Scent in any product at their local Makery, with 30+ scent options, free to customize and made in minutes. Narcissist is the brand’s #1 scent, described as subtle yet luxurious.

Buff City Soap prices

Buff City Soap prices in the product list sample run from $4 to $277, with a middle price of $17. The Narcissist Aluminum Free Deodorant has a regular price of $13.00, or $12.35 when purchased as a subscription. Other pictured products include the Narcissist Body Mist at $14, the Narcissist Body Lotion at $17, the Narcissist Shave Bar at $10, the Activated Charcoal Face Bar at $12, the Buff By You Laundry Soap Plus at $22, the Buff By You Laundry Soap at $20 and the Buff By You Liquid Laundry Soap at $24.

Buff City Soap shipping

Buff City Soap ships free on orders over $95 within the contiguous United States. Standard shipping is a flat rate of $9.99, and the brand notes it often offers free shipping when a certain minimum is met. Shipping to Alaska and Hawaii does not qualify for free shipping and costs dependent on weight, in some cases up to $150 in shipping fees. Standard shipping arrives in 5-7 business days. Buff City Soap also offers free store pickup at most of its Soap Makeries, with pickup available at 186 stores and orders ready the same day if ordered by noon.

Buff City Soap returns

Buff City Soap does not accept physical returns or exchanges on products, due to safety and hygiene reasons with plant-based, hand-made daily items. For orders placed on buffcitysoap.com, customers should inspect the package as soon as it arrives and contact the Guest Experience team within 30 days of delivery if something is not right. Photos of the package and affected product are required for damaged and incorrect orders. Shipping charges are non-refundable, and refunds or exchanges are not offered due to scent preference. For in-store purchases, customers should contact the Makery where the product was bought, as refund and exchange policies may vary by location.

Discounts and offers at Buff City Soap

Buff City Soap offers subscriptions on its Laundry Soap, Laundry Soap Plus, Liquid Laundry Soap, Scent Boosters and Dryer Balls. On the Narcissist Aluminum Free Deodorant, a one-time purchase is $13.00 while a subscription is $12.35. Buff City Soap offers free shipping on orders over $95. Discounts and promotions can be applied to eligible items in pickup orders.

Good to know about Buff City Soap

Buff City Soap was created in 2013, set up as a cleaner alternative to commercial soaps with harsh chemicals, detergents and animal fats. Its products are plant-based, handmade daily in local Soap Makeries, and the brand describes its promise as plant-based soap, handmade daily, no harsh chemicals and simple ingredients. The majority of its stores are locally-owned and independently operated by franchisees. The brand offers a Scent Quiz to help customers find their next favorite, and select products in mini sizes. It also runs Buff Events, where customers can make custom Mini Bath Bombs with friends, family and co-workers for occasions such as kids’ birthday parties and ladies’ night out.

What was read

These pages of Buff City Soap’s own website, on 9 October 2026:

• Home page
• Shipping policy
• Returns policy
• About page
• Product list

This page sets out what Buff City Soap offers, from what it publishes about itself. No product was bought or tested.