Carpets Online reviewProducts, prices, shipping and returns

What Carpets Online sells

Carpets Online sells carpets, vinyl flooring and laminate flooring for homes. The carpet range is organised by colour, room, backing, material, type and brand, with types including Saxony, twist pile, Berber, loop pile and wool carpets in materials such as polypropylene, polyester and wool. Vinyl flooring comes in wood effect, tile, herringbone and pattern styles, including anti-slip R11 rated options. The shop also lists underlay and accessories, roll ends and artificial grass.

Carpets Online prices

Carpets Online prices most of its carpets below £19.99 per m2. The brand states that 95% of its carpets are less than £19.99 per m2 and that it does not sell any carpet less than £5.50 per m2. Carpets are grouped into price bands from cheap carpets up to £15.00 per m2 through to prestige carpets at £30 per m2 and above, and vinyl flooring from under £14.99 per m2 to £20 per m2 and above. A sample of products on the site ran from £9.99 to £59.99, with a middle price of £19.99.

Carpets Online shipping

Carpets Online ships free on orders over £249 within England and Wales. Deliveries are carried out by third party couriers and are kerbside, with the majority of orders delivered within 4 working days and buyers asked to allow 4 to 7 working days. Remote areas incur an additional charge of £99 for offshore deliveries and £24.99 for Scottish Highland areas, and Carpets Online does not deliver to Northern Ireland or the Republic of Ireland.

Carpets Online returns

Carpets Online gives buyers 30 days to return carpets and vinyl. A full refund is available within 24 hours of ordering if the order has not been despatched. Bespoke or special order items may be returned with a re-stocking fee of 50% of the purchase price, and LVT and laminate are treated as special orders that are not returnable once despatched. Buyers are responsible for return costs unless Carpets Online arranges the collection.

Discounts and offers at Carpets Online

Carpets Online runs a sale section with discounted carpets. Listed sale prices include a carpet at £15.97 per m2 reduced from £26.99, a carpet at £9.97 per m2 reduced from £14.49, and a carpet at £14.97 per m2 reduced from £19.99. The site also offers free carpet samples and 0% finance.

Good to know about Carpets Online

Carpets Online lets buyers pay with Clearpay, splitting the order into 4 instalments every 2 weeks without interest. Clearpay is available to permanent UK residents aged 18 and over with a UK billing address, for order values between 4p and £1000. The brand states that it sources some ranges direct from manufacturers and buys in bulk to keep prices down.

What was read

These pages of Carpets Online’s own website, on 8 October 2026:

• Home page
• Shipping policy
• Returns policy
• About page
• Questions and answers
• Product list

This page sets out what Carpets Online offers, from what it publishes about itself. No product was bought or tested.