P. Louise Cosmetics reviewProducts, prices, shipping and returns

What P. Louise Cosmetics sells

The shop covers makeup across eyes, lips and face: eye bases, eyeshadow palettes, cosmetic paints, false lashes, eyeliner, mascara, eyebrow gels, balms, paints, palettes and pencils, plus lip oils, glosses, lipsticks, liners, lip kits and lip care. Face products include blush, bronzer, highlighter, fixing and setting powder, primer, makeup palettes, setting spray, tinted moisturiser and makeup sets, alongside makeup brushes, brush sets and makeup remover. The skincare and body side lists cleansers, micellar water, serums, toners, moisturisers, face mists, face masks, pimple patches, eye cream, body foam, body scrub, body lotion, body mist, body glow and shimmers, body wash, hand cream and bath and body gift sets. The shop also sells bundles, sets and gifting, mystery boxes, budget boxes, advent calendars, gift cards and P. Louise merch.

Prices

A catalogue sample of 100 products read from the store’s public product list shows prices running from £4 to £220, with a middle price of £10. Individual items in that sample include the Bad Bitch Energy Lip Conditioner & Lip Oil Duo at £22, The Lip Buffet Mystery Bag at £11, The Skinfluencer Skincare Set at £55, the Secrets In The Shadows Halloween Eyeshadow Palette at £45 and the What Glows Around 2026 Beauty Advent Calendar at £250. The shop also runs multi-buy offers such as 3 for £27 on selected lines and gifts grouped under set budgets from under £5 up to under £75.

Shipping

P. Louise uses tracked services for delivery. In the UK, standard delivery costs £1 and arrives in 3-5 working days, next day delivery costs £5.99 when ordered by 7pm Monday to Friday, Advent Calendar delivery costs £6 and Budget Box delivery costs £3. European delivery is listed country by country, for example €3 to Germany and Ireland, €4 to France and €6 to Belgium and Greece. To the rest of the world, delivery starts at $9 to the USA, $12 to Australia and $14 to Canada, and standard shipping for all other countries takes 8-15 working days with pricing that varies. Some international shipping costs are weight-based, with final prices calculated at checkout.

Returns

Online purchases can be returned within 28 days, provided the buyer lets P. Louise know within 14 days of delivery and the returned items reach the brand within a further 14 days. Items must be unopened and in their original packaging. Faulty or damaged items must be reported within 14 days of receipt, and allergic reactions are handled with sufficient proof. Refunds are processed within 5-7 working days of receiving the return and may take up to 14 working days to appear in the buyer’s account. Return postage is the customer’s responsibility unless the item is faulty or damaged, and original shipping charges are non-refundable except in cases of errors on the brand’s part or a faulty or damaged item. Mystery and budget box products are non-refundable and cannot be exchanged.

Good to know

All P. Louise cosmetics and personal care products are approved under the Cruelty Free International Leaping Bunny programme, which checks animal testing down to ingredient manufacturer level and requires regular independent audits. The brand notes that cruelty free and vegan are separate matters. P. Louise officially launched in Boots in May 2026, with the collection available online and across 36 selected Boots stores nationwide, featuring over 200 lines and exclusive product collaborations. The brand also operates P. Louise City, a two-floor retail store at Trafford Palazzo in the Trafford Centre, with an on-site store, themed café and interactive experiences.

What was read

These pages of P. Louise Cosmetics’s own website, on 6 October 2026:

• Home page
• Shipping policy
• Returns policy
• About page
• Questions and answers
• Product list

This page sets out what P. Louise Cosmetics offers, from what it publishes about itself. No product was bought or tested.