Tower-London.com reviewProducts, prices, shipping and returns

What Tower-London.com sells

Tower-London.com sells footwear for women, men and kids. Its categories include trainers and sneakers, boots, casual shoes, wellies, clogs, loafers, sandals, slippers, espadrilles, heels, boat shoes, golf shoes, hiking shoes and safety shoes, with formal shoes listed for men. The site also lists clothing and accessories, and its product list includes items such as jackets, fleece pullovers and rain parkas alongside the shoes. It stocks brands including Adidas, Birkenstock, Clarks Originals, Crocs, Dr. Martens, Hunter, Puma, Skechers, Timberland, Toms, Umbro, Vans and Veja, as well as its own Tower London line.

Tower-London.com prices

Tower-London.com lets shoppers filter by price bands of up to £50, £50 to £100, £100 to £150 and above £150. A sample of 100 products read from the store’s public product list shows prices running from £10 to £273, with a middle price of £63. Examples from that list include Tower London Armour Chukka Lace Up Leather Men’s Tan Boots at £50, TOMS Bennet Leather Women’s Black Boots at £75, TOMS Ionie Moto Nubuck Leather Women’s Black Boots at £78, Skechers Go Walk Flex Mabel Textile Women’s Charcoal/Turquoise Trainers at £89 and Timberland Premium 6-Inch Men’s Wheat Nubuck Leather Boots at £177.

Tower-London.com shipping

Tower-London.com ships free on orders over £70. All UK orders over £70 qualify for free standard UK tracked delivery, which covers all footwear, apparel, accessories and sale items; otherwise the standard delivery charge is £4. The site also offers a DPD pick-up service, where an order can be sent to a pick-up location of the customer’s choice. For the EU and the rest of the world, Tower-London.com delivers to selected countries on an all-inclusive duties-and-taxes-paid basis: once the delivery country and address are entered, the applicable international delivery charges, import duties, taxes and customs-related fees are calculated and shown at checkout, and the final total is the complete amount payable in a single transaction. Orders placed after 3pm or at the weekend may be processed the next working day, and the site asks customers to allow 2 to 3 working days from the date of purchase for processing and delivery.

Tower-London.com returns

Tower-London.com accepts returns within 30 days from the date of purchase. Items must be unworn, in their original condition and returned in their original packaging, with valid proof of purchase and confirmation of the return; these terms apply exclusively to online purchases. If a customer ordered the wrong item or changed their mind, the returned item must be in a resaleable condition, with tags and boxes intact. Exchanges for a different size or product are not made directly: the customer places a new order and the original item is refunded. UK returns are free for customers who had an active tower-london.com account at the time of the order and were subscribed to the email marketing throughout the return period; other customers are charged £4 per return label, deducted from the refund. The free return service is only available for UK orders.

Discounts and offers at Tower-London.com

Tower-London.com states on its own pages that students and key workers save 15% site wide, with exclusions applying. Its discount programmes also list emergency services and disability discounts. The site runs a sale section with a last chance area for women’s and men’s items, and it offers an extra 15% off selected products through a checkout code, which is shown elsewhere on the page. Free standard UK tracked delivery applies to all orders over £70, and UK returns are free for account holders subscribed to the email marketing. The newsletter sign-up invites customers to receive exclusive offers and updates on latest releases.

Good to know about Tower-London.com

Tower-London.com was founded in 1980 and remains a family-run business, with its store in Brick Lane, Shoreditch. The brand lists a series of retail awards on its about page, including Drapers Footwear Awards for Independent Footwear Retailer of the Year in 2014, 2016, 2018 and 2022. The site offers Clearpay and Klarna as payment options, a size guide, order tracking and customer support by email or live chat. Its international deliveries are sent on an all-inclusive duties-and-taxes-paid basis, so the total shown at checkout covers delivery charges, import duties, taxes and customs-related fees.

What was read

These pages of Tower-London.com’s own website, on 14 October 2026:

• Home page
• Shipping policy
• Returns policy
• About page
• Product list

This page sets out what Tower-London.com offers, from what it publishes about itself. No product was bought or tested.