Blackmarket reviewProducts, prices, shipping and returns

Blackmarket sells refillable powder-to-gel handwash concentrates, handmade in London, that you mix with tap water at home.

Blackmarket is a refillable handwash brand that sells powder-to-gel concentrates which you mix with tap water at home. The range covers single refills, refillable bottles, discovery boxes and gift cards in eight fragrances, and the products are handmade in London.

What stands out

  • Refillable powder-to-gel handwash that avoids plastic waste
  • One 16g refill makes 250ml of liquid soap
  • The refill system weighs 95% less than premixed products
  • Swiss design, handmade in London
  • 20% off subscriptions

How Blackmarket compares

Its terms beside those of the 143 beauty shops read on this site so far. Every figure is taken from that shop's own pages.

  • 30 days to send things back: longer than 96 of the 119 beauty shops read here.
ShopReturns windowFree shipping fromPrices seen
Live Bearded365 days$50$3 to $109
Norfolk Natural Living365 days£50£5 to £250
Hello Klean100 days£35£12 to £250
Maelove Skincare100 days$50$22.95 to $153.80
My Perfume Shop100 daysA$150A$5 to A$1,165
Ulike100 days–$10 to $748
Element Brooklyn90 days$50$9 to $150
100% PURE60 days$50$8 to $250
BASED60 days$30$14.40 to $90
Blackmarket30 days–£1 to £100

All 143 beauty shops

Three more readings of Blackmarket

Each was given the same pages of getblackmarket.com and asked what the brand does well. None of them has seen or used the products; software then checked every figure they wrote against those pages.

LongCat 2.5 by Meituan

Plastic-free handwash, mixed at home

Blackmarket sells refillable liquid handwash built around a powder-to-gel formula: the customer drops a concentrate sachet into the brand's bottle, adds 240ml of warm tap water and shakes for 1 minute, producing 250ml of soap. The brand develops and manufactures its own products, with Swiss design and handmade production in London. Refills come in eight fragrances at £9.50 each, with a mix-and-match offer of four refills for £34 instead of £38, and subscriptions at 20% off. One refill typically lasts about three months for one person. Shipping is calculated at checkout. Returns are accepted within 30 days of receipt, with a return label provided. It suits households wanting plastic-free handcare.

Solar Mini 4 by Upstage

Refillable handwash that cuts plastic waste

Blackmarket sells refillable liquid handwash using a powder-to-gel formula. Customers add warm water to a concentrate refill and shake, with the bottle showing a 240ml line. One refill makes 250ml of liquid soap and typically lasts about three months for one person. The brand states it develops and manufactures all products itself, with Swiss design and handmade in London. Shipping is calculated at checkout, and the site offers a 20% discount on subscriptions. A 30-day return policy applies, with returns accepted only for items in original condition with tags and proof of purchase. The product range includes single refills, bottles, and discovery boxes.

Laguna S 2.1 by Poolside

Plastic-free refillable soap

Blackmarket sells refillable, plastic-free handwash that customers mix at home by adding water to a powder concentrate. The brand develops and manufactures its own products, designed in Switzerland and made in London. Each refill makes 250ml of liquid soap and typically lasts about three months for one person. Shipping costs are calculated at checkout, and the brand offers a 30-day return policy for unused items in original packaging. It suits environmentally conscious consumers who want to reduce plastic waste without compromising on fragrance or quality.

Watch

How to refill BlackmarketVideo by Blackmarket.

What Blackmarket sells

Blackmarket sells refillable liquid handwash as powder-to-gel concentrates. The shop lists single refills in eight fragrances — Garden Dream, Remember Summer, Morning Glory, NATA, Sauna Club, Super Alpine, Slow Down and Cocktail Bar — along with refillable bottles such as the Nature Lover Bottle in Green and the BIG 500ml Bottle in Amber, DISCO BOX sets and gift cards.

Blackmarket prices

Blackmarket’s single refills cost £9.50 each. The product list runs from 1 GBP to 100 GBP, with a middle price of 19.50 GBP. A DISCO BOX Trio costs 34 GBP, the Nature Lover Bottle in Green and the BIG 500ml Bottle in Amber cost 8 GBP each, and the REFILLABLE BOTTLE from the NATA collaboration costs 10 GBP.

Blackmarket shipping

Blackmarket calculates shipping at checkout, and the shop’s currency is GBP £.

Blackmarket returns

Blackmarket offers a 30-day return policy: you have 30 days after receiving your item to request a return. The item must be unused, in its original packaging, and you need the receipt or proof of purchase. If the return is accepted, Blackmarket sends a return shipping label with instructions. Sale items and gift cards cannot be returned, and approved refunds are paid to the original payment method.

Discounts and offers at Blackmarket

Blackmarket offers 20% off subscriptions. Its mix-and-match offer lets you buy 4 different single handwash refills for £34 instead of £38.

Good to know about Blackmarket

Blackmarket develops and manufactures all its products itself, describing them as Swiss design, handmade in London. One 16g refill plus 240ml of warm water makes 250ml of liquid soap, and one refill typically lasts about 3 months for one person. The refill system weighs 95% less than premixed products because the concentrate contains no water. The sachet is made of polyvinyl alcohol, a biodegradable, non-toxic material that dissolves in warm water.

What was read

These pages of Blackmarket’s own website, on 9 October 2026:

This page sets out what Blackmarket offers, from what it publishes about itself. No product was bought or tested.

In the words of Blackmarket

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Blackmarket, Returns policy

1 refill (16g) + 240ml of warm water = 250ml liquid soap

Blackmarket, Questions and answers

Blackmarket is made in London, United Kingdom.

Blackmarket, Questions and answers

The Blackmarket refill system weighs 95% less than the premixed products of competitors, because the concentrate contains no water.

Blackmarket, Questions and answers

Short answers

Is there a working Blackmarket discount code?

ZTrun found no working code on the site of Blackmarket when it looked on 10 October 2026.

How much soap does one Blackmarket refill make?

One Blackmarket refill (16g) plus 240ml of warm water makes 250ml of liquid soap.

How long does one Blackmarket refill last?

One Blackmarket refill typically lasts about 3 months for one person.

Where is Blackmarket made?

Blackmarket is made in London, United Kingdom.

How long do I have to return a Blackmarket item?

Blackmarket has a 30-day return policy, so you have 30 days after receiving your item to request a return.

How much does Blackmarket shipping cost?

Blackmarket calculates shipping at checkout.

What does Blackmarket sell?

Blackmarket sells refillable powder-to-gel handwash concentrates, refillable bottles, DISCO BOX sets and gift cards.

See it at Blackmarket

Visit Blackmarket

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