Candles Direct reviewProducts, prices, shipping and returns

What Candles Direct sells

Candles Direct sells Yankee Candle products in Original Large Jars, Original Medium Jars, Glass Votives, Votive Candles and Wax Melts, plus its own Signature range in Large Jars, Medium Jars, Small Tumblers and Glass Votives. It also sells WoodWick candles in Ellipse Jars, Large Jars, Medium Jars, Small Jars and Trilogy Jars. For the home it lists Reed Diffusers, Reed Diffuser Refills, ScentPlugs & Refills, Ultrasonic Diffusers, Room Sprays, Incense and Candle Accessories. For the car it sells Car Jars, Car Jar Ultimates and Vent Sticks. The range also includes Scented Tea Lights, Candle Tins, Gift Sets and Gift Cards, with fragrances such as Christmas Eve, Clean Cotton, Black Cherry, Lemon Lavender and Pink Sands.

Candles Direct prices

Prices on Candles Direct’s product list run from 1.99 GBP to 31.99 GBP, with a middle price of 13.59 GBP. Large jar candles pictured on the page are priced at 23.99 GBP, with Sparkling Cinnamon at 24.99 GBP. The site also carries an Up To 50% OFF section and a Last Chance section.

Candles Direct shipping

Candles Direct aims to despatch all orders within 24 hours of being placed. In the United Kingdom it charges £3.95 for orders from £0 to £30 and £4.95 for orders over £30, with DHL Express at £9.95. Ireland is £4.95 across both order values, with DHL Express at £9.95. Shipping to Guernsey, Jersey and the Isle of Man costs £9.99 for orders up to £50 and £14.99 for orders over £50. Across Europe, costs start at £4.99 for orders up to £19.99 and rise to £12.99, £17.99 or £19.99 for orders over £50 depending on the country. To the USA, Candles Direct charges £20 for orders up to £50, £30 for orders from £50 to £100, and the cost for orders over £100 is calculated at checkout. Canada and Australia are £30 for orders up to £49.99 and £40 for orders from £50 to £100. The site also offers Buy Now, Pay Later with PayPal.

Candles Direct returns

Candles Direct has a 30-day return policy, which means you have 30 days after receiving your item to request a return. Items must be in the same condition that you received them, unused, in its original packaging, and you will need the receipt or proof of purchase. Returns are started through the returns link on the site, and if the return is accepted Candles Direct sends a return shipping label with instructions. Sale items and gift cards cannot be returned, and the policy also excludes perishable goods, custom products, personal care goods, and hazardous materials, flammable liquids or gases.

Discounts and offers at Candles Direct

Candles Direct offers 10% off your first order when you sign up to its newsletter. The site runs an Up To 50% OFF section and a Last Chance section. Candles Direct also operates a loyalty program in which you earn points on all your purchases over £1, which can then be used on future purchases. The site lists regular competitions and special offers on its social media channels.

Good to know about Candles Direct

Candles Direct has a 30 year retailing history, and its combined retail and online business make it one of the largest retailers of candles in the UK. The site describes itself as a one-stop-shop for all candle products and accessories, with special Limited Edition Ranges and a huge variety of fragrances. It accepts all major credit cards and offers Buy Now, Pay Later with PayPal. Customer service is handled by email.

What was read

These pages of Candles Direct’s own website, on 9 October 2026:

• Home page
• Shipping policy
• Returns policy
• About page
• Questions and answers
• Product list

This page sets out what Candles Direct offers, from what it publishes about itself. No product was bought or tested.