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Dr Sam’s reviewProducts, prices, shipping and returns

Dr Sam's is a dermatologist-founded skincare brand selling cleansers, serums, moisturisers and kits by skin concern, with bundles saving 10%.

Dr Sam's offers ↓

Read from drsambunting.com on 15 Oct 2026. Every price, percentage and period on this page was checked against the shop's own pages.

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£25FLAWLESS

£39Radiance Kit

£39Clarity Kit

£39Redness Kit

£44Radiance Pro Kit

£20Flawless Cleanser

£36Flawless Moisturiser Intense

£50Flawless Brightly 10% Azelaic Acid Serum

£95The Radiance Duo

£30Flawless Neutralising Gel

£76Skin Confidence Set

£50Flawless Nightly 2% Retinoid Serum

Names, prices and pictures as shown at drsambunting.com on 15 Oct 2026. Prices change: the shop's own page is the one that counts.

Dr Sam’s is a skincare brand founded by dermatologist Dr Sam Bunting. It sells a range of skincare products and kits aimed at specific skin concerns, alongside a London clinic offering cosmetic treatments. The brand is for people who want a structured, ingredient-led skincare routine.

What stands out

Products are organised by skin concern, ingredient and a four-step routine: cleanse, activate, hydrate, protect.
The shop offers kits and sets tailored to concerns such as redness, blemishes and hyperpigmentation.
Bundles save 10% compared with buying items individually.
A 60-day returns policy with a full refund if you are not delighted.
The brand is founded by a dermatologist and backed by a London clinic.

Dr Sam's offers

Free shippingGet deal
Free UK shipping on orders over £50. No code is needed. From the shipping page of Dr Sam's, read on 15 October 2026.

"Get deal" opens Dr Sam's in a new tab. We may earn a commission on what you buy.

How Dr Sam's compares

Its terms beside those of the 143 beauty shops read on this site so far. Every figure is taken from that shop's own pages.

60 days to send things back: longer than 111 of the 119 beauty shops read here.

Shop	Returns window	Free shipping from	Prices seen
Live Bearded	365 days	$50	$3 to $109
Norfolk Natural Living	365 days	£50	£5 to £250
Hello Klean	100 days	£35	£12 to £250
Maelove Skincare	100 days	$50	$22.95 to $153.80
My Perfume Shop	100 days	A$150	A$5 to A$1,165
Ulike	100 days	–	$10 to $748
Element Brooklyn	90 days	$50	$9 to $150
100% PURE	60 days	$50	$8 to $250
BASED	60 days	$30	$14.40 to $90
Dr Sam's	60 days	£50	£3 to £200

All 143 beauty shops

Three more readings of Dr Sam's

Each was given the same pages of drsambunting.com and asked what the brand does well. None of them has seen or used the products; software then checked every figure they wrote against those pages.

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Personalized dermatologist‑guided skincare

Dr Sam’s combines a clinic‑based dermatology service with an online shop that offers ingredient‑focused products organized into a clear four‑step routine. The site lists kits, serums, moisturisers and sunscreens for concerns such as acne, hyperpigmentation, premature ageing and redness. Free shipping is provided on orders over £50. Returns are accepted within 60 days with a receipt, and refunds are processed within up to five business days after the returned item is received. The brand is suited to people who want professional skin analysis and curated products for specific skin issues.

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Doctor-led skincare with a clear routine structure

Dr Sam's is a doctor-founded skincare brand built around a simple four-step routine of cleanse, activate, hydrate and protect, with a Routine Finder that curates products to the user's skin. The catalogue covers concerns such as blemishes, redness, hyperpigmentation and premature ageing, organised by ingredient and by kit, with prices from 3 GBP to 200 GBP and a mid-point of 39 GBP. Bundles save 10%. The brand also runs a London clinic, where initial appointments are £450 and follow-ups £315. Returns are accepted within 60 days with proof of purchase, refunds taking up to 5 business days to process. Free shipping applies above a £50 threshold.

Solar Mini 4 by Upstage

Curated skincare routines and clinic care

Dr Sam's offers a four-step skincare routine and a curated product range across cleansers, serums, moisturisers, and sunscreens. The site presents skin concerns such as blemishes, hyperpigmentation, premature ageing, redness, sensitive skin, enlarged pores, and closed comedones. It also provides clinic appointments with doctors including Dr Sam, Dr Mia, Dr Rakesh, and Dr Rishika. Clinic pricing lists an initial appointment at GBP 450 and a follow-up at GBP 315. Shipping terms state that GBP 50 more spent qualifies for free shipping. The returns policy allows returns within 60 days with a receipt or proof of purchase, and refunds are processed within up to 5 business days after inspection. Customer support is available Monday to Friday from 9am to 5pm GMT, with responses aimed at within 48 hours.

Watch

Dr Sam's Skincare - Good Skin Looks Great On YouVideo by Dr Sam's.

What Dr Sam’s sells

Dr Sam’s sells skincare products organised by product type and by skin concern. Product types include cleansers, serums, moisturisers, sunscreens, lip products, eye products, masks and hand and body care. The range is also grouped by ingredient, including azelaic acid, hyaluronic acid, niacinamide, retinol, salicylic acid, squalane, vitamin C, lanolin, shea butter and NAD+. The shop lists kits and sets such as the Radiance Kit, Clarity Kit, Redness Kit, Radiance Pro Kit, Skin Confidence Set and The Radiance Duo, as well as individual products like Flawless Cleanser, Flawless Moisturiser Intense, Flawless Brightly 10% Azelaic Acid Serum and Flawless Nightly 2% Retinoid Serum. FLAWLESS The Book and digital gift cards are also sold. The brand structures its products around a four-step routine: cleanse, activate, hydrate and protect, and offers a Routine Finder that curates products to your skin.

Dr Sam’s prices

Dr Sam’s prices span from 3 GBP to 200 GBP across a sample of 71 products, with a middle price of 39 GBP. Individual products include Flawless Cleanser at 20 GBP, Flawless Neutralising Gel at 30 GBP, Flawless Moisturiser Intense at 36 GBP, Flawless Brightly 10% Azelaic Acid Serum at 50 GBP, Flawless Nightly 2% Retinoid Serum at 50 GBP and FLAWLESS at 25 GBP. Kits include the Radiance Kit at 39 GBP, Clarity Kit at 39 GBP, Redness Kit at 39 GBP, Radiance Pro Kit at 44 GBP, Skin Confidence Set at 76 GBP and The Radiance Duo at 95 GBP.

Dr Sam’s shipping

Dr Sam’s ships free on orders over 50 GBP in the United Kingdom. The home page displays a prompt stating how much more is needed to reach free shipping.

Dr Sam’s returns

Dr Sam’s returns policy lasts 60 days from purchase. If you are not delighted with the products in any way in the first 60 days, the brand will make it right or fully refund you. After 60 days, returns cannot be accepted. A receipt or proof of purchase is required, and you should notify the brand of your intent to return with your order number and reason. Returns should be sent using a tracked and insured service, and the brand is not responsible for delayed, damaged or lost packages. Once the return is received and inspected, the brand will notify you by email of approval or rejection, and approved refunds are processed to the original method of payment within up to 5 business days of receiving the returned item.

Discounts and offers at Dr Sam’s

Dr Sam’s offers bundle and save pricing, with bundles saving 10%. The brand also runs a Flawless365 auto-replenish subscription service, a Flawless Rewards programme and a Refer a Friend scheme. Signing up to the newsletter gives early access to new products and expert advice.

Good to know about Dr Sam’s

Dr Sam’s is the skincare brand of Dr Sam Bunting, a dermatologist whose London clinic, Dr Sam Bunting + Associates, also offers cosmetic treatments including anti-wrinkle injections, facial fillers, light and laser treatments, microneedling, mole removal, polynucleotides, Profhilo and TCA CROSS for acne scarring. Clinic appointments are priced at £450 for an initial appointment and £315 for a follow-up. The brand offers online consultations, a Routine Finder, and a help centre with articles on ingredients, skin conditions and sunscreen. Customer support is available Monday to Friday, 9am to 5pm GMT, aiming to respond within 48 hours.

What was read

These pages of Dr Sam’s’s own website, on 15 October 2026:

This page sets out what Dr Sam’s offers, from what it publishes about itself. No product was bought or tested.

Short answers

How much does Dr Sam's charge for shipping, and from which order value is it free?

Dr Sam's ships free on orders over 50 GBP in the United Kingdom.

How long do I have to send an item back to Dr Sam's?

Dr Sam's returns policy lasts 60 days from purchase, and after 60 days returns cannot be accepted.

What does Dr Sam's sell?

Dr Sam's sells skincare products including cleansers, serums, moisturisers, sunscreens, lip and eye products, masks and hand and body care, as well as kits, sets, FLAWLESS The Book and digital gift cards.

What makes an order cheaper at Dr Sam's?

Dr Sam's bundles save 10%, and the brand also offers a Flawless365 auto-replenish subscription, Flawless Rewards and a Refer a Friend scheme.

What are Dr Sam's prices?

Dr Sam's prices run from 3 GBP to 200 GBP across a sample of 71 products, with a middle price of 39 GBP.

How do I return something to Dr Sam's?

Dr Sam's requires a receipt or proof of purchase and asks you to notify the brand with your order number and reason for return, using a tracked and insured service.

See it at Dr Sam's