Mallet London reviewProducts, prices, shipping and returns

What Mallet London sells

Mallet London sells men’s and women’s trainers, including casual, smart, chunky, low top, white, black and dip styles, with named lines such as Popham, GRFTR and Hoxton. The range also covers women’s heels, sandals and boots, plus clothing and accessories such as T-shirts, socks and shoe care. Gift cards are available, and the catalogue sample lists product types including trainers, clothing, accessories, boots, shoes and gift cards.

Mallet London prices

Prices on the Mallet London site range from £18 for a Mallet Socks Large Logo 2 Pack to £55 for a Dare to Dream L/S Tee. Trainers pictured on the site include the Alton at £195 and the Fenchurch at £175. A catalogue sample of 100 products shows prices running from £15 to £260, with a middle price of £165.

Mallet London shipping

Mallet London charges £4.99 for UK home delivery and £3.99 for DPD Pickup on orders under £200, with complimentary delivery on orders over £200. UK delivery typically takes 2-3 working days, and orders placed before 2pm are typically despatched the next working day. International deliveries typically take 5-7 working days, with tracking provided via DHL or DPD. For orders over £500, delivery uses DPD PIN Code delivery with a unique 4-digit PIN.

Mallet London returns

Mallet London offers a 14-day returns policy from the date of delivery, for items that are unworn, undamaged and in sellable condition with all original packaging and accessories. A flat return shipping fee of £4.99 applies to all returns, while exchanges are processed with no additional shipping charge. Refunds are issued once the returned item has been received and quality checked, and shipping fees paid on the order are not refunded. Returns are handled through an online returns portal, and faulty or incorrect items qualify for a free returns shipping label.

Discounts and offers at Mallet London

Mallet London runs a sale with up to 50% off, and offers extra discounts for students and teachers through verification. A welcome code is usable once on a first order over £70 on full-price styles, and one discount code applies per order. The brand also offers student and key worker discounts through its partner GoCertify. Through the Reskinned take-back programme, customers can receive credit vouchers of roughly £5 to £20 per item, up to £50 in total, usable toward a new order with a £150 minimum spend.

Good to know about Mallet London

Mallet London was founded in London in 2015 and is known for the metal heel clip that appears across its collections. The brand works with Leather Working Group certified materials, GRS certified textiles and recycled or FSC packaging where possible. Its Re_Skinned circular programme gives Mallet products a second life. The brand has been stocked by retailers including Selfridges, Harrods, Nordstroms and Saks Fifth Avenue, and has appeared at Paris Fashion Week. A Members Club is available to join for free.

What was read

These pages of Mallet London’s own website, on 16 October 2026:

• Home page
• Shipping policy
• Returns policy
• About page
• Questions and answers
• Product list

This page sets out what Mallet London offers, from what it publishes about itself. No product was bought or tested.