Neal & Wolf reviewProducts, prices, shipping and returns

What Neal & Wolf sells

Neal & Wolf sells a full range of professional haircare and styling products. Its collections cover shampoo and conditioner for different hair concerns, including moisture, volumising, damaged hair and purple shampoo for blonde hair, as well as masks and treatments. The range also includes styling and finishing products such as hairspray, heat protection spray, nourishing hair oil, dry shampoo and leave-in conditioning spray, alongside hair brushes and hair dryers. Gift sets and bundles pair products from the same collection, such as the PURPLE Collection Brightening Shampoo & Conditioner Gift Set and the AMPLIFY Collection Volumising Shampoo & Conditioner Gift Set, and travel size minis are available for many lines.

Neal & Wolf prices

Neal & Wolf prices its products from £1.20 to £199.99, with a middle price of £18.95 across the catalogue. Individual items include the VELVET Nourishing Hair Oil 30ml Mini at £8.50, the CONTROL Flexible Styling Hairspray 50ml Travel Size Mini at £4.85, the GUARD Heat Protection Spray 150ml at £15.50 and the MIRACLE Rapid Blow-dry Mist 200ml at £23.00. Larger formats include the DAILY Cleansing Shampoo 950ml at £29.00 and duo sets such as the Clean & Care Daily Shampoo & Conditioner 950ml Duo at £46.40, while the HERØ Ionic Technology Hair Dryer is priced at £199.99.

Neal & Wolf shipping

Neal & Wolf ships free on orders over £30.00 within the UK through its standard delivery option, which costs £3.95 for orders below that value and uses the Royal Mail Tracked 24 service. A next day UK delivery option is listed at £4.95, though the site states it is currently unavailable due to high volumes. Orders placed before 1pm Monday to Friday are dispatched the same day, with later orders dispatched the next working day, and all delivery options are fully trackable. The Isle of Man is covered under the UK delivery service, while the Channel Islands including Jersey and Guernsey are not served, and the brand is currently unable to offer international delivery.

Neal & Wolf returns

Neal & Wolf allows an item to be returned within 14 days of when it was received, provided it is unused and in its original packaging, with an exchange or a full refund offered. A returns form must be completed before sending an item back, and a returns number provided by customer service must be included in the parcel for the return or refund to be processed. If an item arrives damaged or faulty, the brand provides a free Royal Mail returns label, and exchanges and refunds are processed within 10 working days of receipt.

Discounts and offers at Neal & Wolf

Neal & Wolf runs several offers that make an order cheaper. The UPLIFT Volumising Mist 100ml is listed as product of the month with a 20% saving, priced at £14.80 instead of £18.50. Buying a HERØ hair dryer comes with a free Mini Miracle Mist 50ml. Every order includes a free sample, and standard UK delivery is free on orders over £30.00. The site also lists an Offers section, an NHS & Blue Light Discount, a Student Discount, and a Refer A Friend programme, and it supports paying later with Klarna.

Good to know about Neal & Wolf

Neal & Wolf was created in 2009 by Neil Capstick, who brought over 20 years of professional haircare experience to a range designed to combine luxury and affordability. Every product is free from sulphates and parabens and is never tested on animals, and the brand is Leaping Bunny approved by Cruelty Free International. The range is organised by hair concern, so shoppers can browse for blonde hair, curly hair, coloured hair, damaged hair, dry hair, fine hair, grey hair, frizzy hair, volumising and wavy hair, and a hair quiz is available to help choose products. A salon finder and a professional hub with training resources are also part of the site.

What was read

These pages of Neal & Wolf’s own website, on 14 October 2026:

• Home page
• Shipping policy
• Returns policy
• About page
• Product list

This page sets out what Neal & Wolf offers, from what it publishes about itself. No product was bought or tested.