Prequel reviewProducts, prices, shipping and returns

What Prequel sells

Prequel sells dermatologist-developed skincare organized into categories including cleansers, treatments, moisturizers, sun protection, lip care, skin protectants, hand and foot care, serums and sprays, and travel sizes. Named products include the Gleanser, Pre-Gleanse Cleansing Balm, Multi-Quench Gel Cream, Barrier Therapy, Anti-Itch Solution, Multi-Acid Milk Peel Wipes, Scar Solutions Stick, and AM/PM Moisturizer, along with sets such as The Glowing Skin Set, The Barrier Therapy Duo, The Multi-Quench Trio, and The Smoothing Body Care Set. The catalogue sample lists 63 products spanning face, body, lips, hands, feet, and headbands.

Prequel prices

Prequel’s products are priced from $5.00 to $101.00, with a middle price of $25.00 in the catalogue sample. Individual items shown on the home page include Barrier Therapy at $18.00, Anti-Itch Solution at $25.00, AM/PM Moisturizer at $18.00, Multi-Quench Gel Cream at $18.00, Pre-Gleanse Cleansing Balm at $20.00, and Multi-Acid Milk Peel Wipes at $20.00 per box of 12 wipes. Sets include The Barrier Therapy Duo at $34.00, The Multi-Quench Trio at $54.00 (listed against $64.00), The Multi-Acid Milk Peel Duo at $39.00 (listed against $43.00), and The Glowing Skin Set at $99.00.

Prequel shipping

Prequel ships free standard shipping within the contiguous US on orders of $35.00 USD or more before tax; shipping below that threshold costs $9.00. Processing takes 1 to 3 business days, with estimated delivery within 3 to 15 business days. Prequel ships to all 50 US states, the District of Columbia, Puerto Rico, the US Virgin Islands, and P.O. boxes, and does not ship internationally.

Prequel returns

Prequel offers a 30-day satisfaction guarantee on regularly priced items purchased on prequelskin.com, with refunds of the purchase price less original shipping fees. Returns are processed through the Self Service Return form, and the return label cost is deducted from the refund as a handling fee. Bundles, kits, duos, promotional items, sale items, discontinued items, and anything bought with a coupon code are final sales and cannot be returned.

Discounts and offers at Prequel

Prequel’s own pages show that an order becomes cheaper through free standard shipping on orders of $35.00 or more before tax, and through bundles priced below the sum of their items: The Multi-Acid Milk Peel Duo is $39.00 against $43.00, and The Multi-Quench Trio is $54.00 against $64.00. The site also lists sale sections such as Save 9% and Save 15% on selected products.

Good to know about Prequel

Prequel was founded by Dr. Sam Ellis, a board-certified medical and cosmetic dermatologist, and its products are dermatologist-developed and clinically validated with rigorously tested ingredients. The brand states its products are suitable for all skin types, including skin prone to eczema, keratosis pilaris, rosacea, and sensitized skin, and its products carry Eczema Association Accepted and Rosacea Society Accepted marks. Its advisory board includes board-certified dermatologists and a cosmetic chemist, and the brand publishes a Skin Notes blog covering skin concerns and ingredients.

What was read

These pages of Prequel’s own website, on 14 October 2026:

• Home page
• Shipping policy
• Returns policy
• About page
• Questions and answers
• Product list

This page sets out what Prequel offers, from what it publishes about itself. No product was bought or tested.