Suzy Shier reviewProducts, prices, shipping and returns

What Suzy Shier sells

Suzy Shier sells women’s fashion across a wide range of categories. Its clothing lineup includes blazers and vests, tops and sweaters, bottoms, dresses, outerwear, workwear, lounge, pajamas and slippers, and matching sets, along with accessories. The site also carries Le Château occasion wear, including dresses, shoes, and accessories for special events, available online and in select Suzy Shier locations with dedicated Le Château shop-in-shops across Canada. A sample of 100 products from the store’s public list includes sweaters, hats, scarves and gloves, dresses, sleepwear, outerwear, blouses, earrings, and knit tops, with examples such as the Multi-Color Jacquard Cardigan, the Plaid Faux Wool Single-Breasted Coat, and the Cherry Bow Print Pajama Set.

Suzy Shier prices

Suzy Shier states that it has delivered the latest trends at outstanding prices since 1966. In a sample of 100 products read from the store’s public product list, prices run from 12 CAD to 126.75 CAD, with a middle price of 29.40 CAD. On the home page, sale items are shown with both sale and regular prices, such as a Jacquard Plaid Crew Neck Sweater at a sale price of $23.40 against a regular price of $39.00, and a Plaid Faux Wool Single-Breasted Coat at $74.25 against $99.00.

Suzy Shier shipping

Suzy Shier ships free to any Suzy Shier store across Canada with no minimum purchase required. Standard shipping within Canada costs $3.95 and takes 3 to 10 business days, with processing taking 1 to 2 business days. Prestige members get free standard shipping on orders over $99 to Canadian addresses, with a $3.95 flat rate on all other orders. Suzy Shier ships to all Canadian provinces and territories, and also to the Continental USA at a flat rate of $17.95. Ship to Store delivery takes 3 to 14 business days, and orders to Western Canada locations can take up to 14 business days. Remote and rural postal codes may not qualify for free shipping, with costs calculated at checkout; Air Stage Offices have a flat rate of $50, and the territories (Yukon, Northwest Territories, Nunavut) have a flat rate of $20.

Suzy Shier returns

Suzy Shier gives online customers 30 days from the original order date to return items for a refund. Items from the SALE section are final sale and cannot be returned or exchanged. Online returns are made through the online return centre with a prepaid shipping label, and a return shipping fee of $7 is deducted from the refund. Items must be unused, unwashed, unworn with all original tags attached, in original packaging, and accompanied by the original invoice. Refunds are processed within 5 to 7 business days of the warehouse receiving the package, and may take an additional 3 to 5 business days to appear in an account. In-store returns and exchanges are also available within 30 days for online orders, with exchanges or store credit offered; items bought in-store can be exchanged or returned for store credit within 14 days of purchase. Le Château products must be returned to the warehouse through the online return centre, and Le Château dresses must have both the price tag and "Read This" tag attached.

Discounts and offers at Suzy Shier

Suzy Shier’s own pages list several ways an order can cost less. The site runs a Sale section with categories such as Sale Dresses, Sale Tops, Sale Bottoms, Sale Blazers & Jackets, and Sale Accessories, plus Hot Deals. The home page advertises 40% off sweaters and denim and 25% off everything else in its current promotion. Prestige members get an extra 20% off their order and free standard shipping on orders over $99, with a $3.95 flat rate on all other orders. Ship to Store is always free with no minimum purchase required.

Good to know about Suzy Shier

Suzy Shier accepts payment by credit card (Visa, Mastercard, American Express, Discover, Diners Club), Visa Debit, Mastercard Debit, and PayPal, and offers Klarna, a buy now pay later service that splits eligible purchases into 4 interest-free payments. Orders cannot be changed or cancelled once placed, and the brand occasionally restocks select items, with restock alerts shared through its newsletter. Suzy Shier has championed inclusivity in Canadian fashion for over 40 years, and women represent over 90% of its workforce, including 99% of store manager roles. The company supports the Princess Margaret Walk for Cancer, with Team Suzy having raised over $1,000,000, and in 2023 launched the Hope and Dignity Initiative to assist selected shelters across Canada serving women and children experiencing domestic violence and abuse.

What was read

These pages of Suzy Shier’s own website, on 9 October 2026:

• Home page
• Shipping policy
• Returns policy
• About page
• Questions and answers
• Product list

This page sets out what Suzy Shier offers, from what it publishes about itself. No product was bought or tested.